Frequently asked questions

  • How does the “match” system work?

    Once you complete your questionnaire, our algorithm identifies compatible profiles. Then our team reviews and validates each proposed match. If two people are confirmed as a “match,” they receive an email from OldFashiond containing the other person’s first name and phone number and profile picture if there is one.


  • Can I chat with someone before a match is confirmed?

    No. Communication is only possible after both sides have mutually validated the match, ensuring sincere and thoughtful interest from each side.


  • What does the questionnaire cover?

    The questionnaire explores your core values, lifestyle, expectations, aspirations, and boundaries. It’s central to our approach: the more honestly you answer, the higher your chances of finding a truly compatible partner.


  • Are my questionnaire answers visible to other platform members?

    No. Your responses remain confidential. Only the OldFashiond team can access them, and they’re never shared externally or displayed publicly. All team members are bound by strict data-confidentiality agreements.


  • Is the site secure?

    Yes. We’ve implemented rigorous security protocols to protect your data and ensure a respectful, caring environment. No information is shared with third parties.


  • Can I update my questionnaire answers?

    Absolutely. You can revise them at any time in your personal account. We even encourage updates as your life evolves—your profile should always reflect who you truly are.


  • How do you prevent fake profiles?

    Every account undergoes a secure verification process. Plus, our no-photo, no-open chat model naturally discourages fraudulent behaviours.


  • Why emphasise honesty so much?

    Because strong, lasting relationships are built on truth, trust, respect, and authenticity. We believe the best connections happen when everyone feels free to be themselves.


  • Is this site right for me?

    If you’re tired of superficial apps focused mainly on looks and you’re seeking for a sincere, respectful, and deep connection, then yes. OldFashiond is designed for people who want to build quality relationships on solid foundations.


  • How long does it take to receive a first match?

    That depends on your profile and the sincerity of your answers. The more precise and honest you are, the quicker the system can pinpoint compatible profiles. Here, quality always comes before speed. But in general we aim at one or two weeks.


  • How many profiles can I meet at once?

    We intentionally limit the number of potential matches to avoid choice overload and help you focus on each connection. You receive only one match at a time so you can take the time needed to reach out.


  • Why can’t I “search” profiles myself?

    This site is designed to break the habit of endlessly scrolling through profiles, usually driven by superficial criteria. Here, your answers and values spark the meeting, not an infinite browse.


  • What if I don’t feel comfortable re a person after a match?

    You can report any problematic behaviour or simply end the exchange. Your well-being and safety are our top priorities.


  • Can I delete my account at any time?

    Yes. You’re free to leave the platform whenever you wish to. All your personal data will be permanently deleted upon request.


  • Is the site limited to certain sexual orientations or identities?

    Not at all. We’re inclusive and open to all adults seeking genuine connections, regardless of orientation, gender, or background.


  • What if I’m unsure about some questionnaire answers?

    Take your time. The questionnaire is here to help you learn more about yourself. There’s no rush, but honesty is essential.


  • Is the site free?

    Registration and questionnaire completion are completely free.

    However, to receive your match(es) and fully benefit from our service, a subscription is required. The fee is €55 per month with a minimum commitment of three months, renewable. This model allows us to guarantee a serious, secure, add-free service with members genuinely committed.


  • Can I recommend this site to a friend?

    Of course! We believe the best connections often come through sincere word-of-mouth referrals.


  • What does “match” really mean on this site?

    A match is the result of a deep alignment between your answers and those of another member. It’s an invitation to an authentic meeting, not an automatic endorsement.


  • Why is a phone number required for registration?

    Your phone number is used to validate your profile and secure communication between members. Without it, your account will not be considered complete and you will not be able to access your matches. It is also one of two channels of contact between users, ensuring smooth and authentic communication.


  • Why is a phone number required for registration?

    Your phone number helps validate your profile and secure interactions between members. Without it, your account will not be considered complete, and you will not be able to access your matches. It is also the only means of contact between users, ensuring simple and authentic exchanges.


  • What does it mean : "Pause" ?

    This option, available in the "My Match" tab, temporarily suspends your participation in the matching process. Your profile remains active on the platform and your subscription continues to run, but you will no longer receive new match proposals until you reactivate your profile.


  • What does it mean: "Cancel my subscription"?

    This option, available in the "My subscription" tab.

    Canceling your subscription ends automatic renewal at the end of your commitment period (3 months, or 4 months if you have a free month).

    The termination does not cancel the current commitment. If you cancel while you are in your 1st month, the 2nd and 3rd months remain due and will be deducted normally. During this commitment period, your account remains active. You continue to receive matches and have access to the contact details of compatible people. You can always log in, edit your profile, pause your profile or unsubscribe later.

    This option, available in the "My subscription" tab.

    Canceling your subscription ends automatic renewal at the end of your commitment period (3 months, or 4 months if you have a free month).

    The termination does not cancel the current commitment. If you cancel while you are in your 1st month, the 2nd and 3rd months remain due and will be deducted normally. During this commitment period, your account remains active. You continue to receive matches and have access to the contact details of compatible people. You can always log in, edit your profile, pause your profile or unsubscribe later.

    Once your commitment period is over, you will still be able to receive notifications announcing a match. On the other hand, you will no longer have the contact details of the persons concerned: in order to access these contacts, you will have to take a new subscription.

    (For more information, see article 6 of our Terms of Use)


  • What does "unsubscribe" mean?

    This option, available in the "My profile" tab. 

    Unsubscribing permanently deletes your account and your access to the platform. Your profile disappears from the site and you are no longer part of the matching process.

    De-registration does not cancel payments related to the current commitment period. If you have subscribed to a 3-month subscription and are in the 1st month, months 2 and 3 remain due and will be charged normally, even if your account is deleted. 

    (For more information, see article 6 of our Terms of Use)